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Topic Student’s name Instructor’s name Course title Institution Date Abstract Ethics refer to the values and principles upon which individuals base their decisions and activities. In the organizational context, ethics define what the organization stands for and outline the best ways to achieve the organizational goals. Thus, ethics govern employees’ behavior in task performance. Every organization has a code of ethics which governs decision-making. It is the ability of the organization to uphold this code of ethics that the organization would be rated in terms of doing what is perceived to be right. Ethical failures can have massive negative effects on the performance of the organization. This paper discusses the ethical failure of United Airlines which involved a passenger being dragged out of a flight in an unethical manner. The effect of this ethical failure will be discussed based on how the company was regarded before and after the incident. The corporate cultures that may contribute to ethical lapses will also be discussed. An example of a corporation that experienced an ethical failure in the recent past is the United Airlines. This is an American corporation which is considered the third largest airline in the world on the basis of revenue. Commonly known as United, the airline has an extensive international network as well as a huge domestic presence. The most intriguing thing about this company is that it handles a large number of customers, with approximately 148 million passengers believed to have used the services of the airline in 2017. With such a large number of customers, it should be expected that the company cultivates a strong culture
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