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Criterion Five Assessment Plan Name Institutional Affiliation Abstract Quality assurance is very paramount in all institutions to ensure that they are up to standard regarding the quality of services being offered. It is mandatory for any college or university seeking or reaffirming accreditation to consider the certification criteria that was designed by the HLC-Higher Learning Commission. Criterion five focuses on the management of resources and planning within the institution. Assessment of the resource standards can be divided into four including human resource, physical resource, technological resource and financial resource. Methods that can be used in assessment and data collection include file review, customer feedback, random observations, carrying out auditing and using surveillance techniques. Accreditation sets standards for quality in higher education institutions. It also monitors and measures student and institutional performance through well-orchestrated assessment methods. The accreditation process provides an in-depth analysis into the crucial system of the institution including its management, efficiency of the instruction, financial management, strength and availability of student support, as well as the decision-making process. The criteria for accreditation were developed by the higher learning commission as the standards of quality that institution should address. They are standards of quality, which are used to determine if an institution qualifies for accreditation or reaffirmation of accreditation. Criteria Five provides that the structures, processes, and resources of an institution should be sufficient for
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