Ritz Carlton hotel

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Internal & External Analysis Student Name Institution Affiliation Internal Analysis Improving Passion for Excellence Passion for excellence is a key element in determining the level to which individual employees will perform with the aim of delivering the best services to the organization. Employers at Ritz Carlton are looking to ensure that motivation is high among employees. Therefore, it is essential to ensure that the employees are led by individuals they can relate to (López-Gamero & Molina-Azorín, 2015). This is achieved by having senior leaders who are known to the employees as the ones who will lead a new branch as opposed to employing new individuals. It is also important to ensure that the development and training of employees at such new businesses is implemented on the fly without going through unnecessary bureaucracy. Implementing the Empowerment Process The empowerment of individual employees is crucial in determining whether the individual in question is going to feel good about the services they are offering or they will feel belittled in their offering of services. The empowerment of employees has a direct relationship with the quality of services offered. Therefore, it would be prudent to ensure that this aspect of employees is developed (Rothaermel, 2015). The reinforcement of the gold standard within the organization is going to ensure that the employees continue to be empowered on a regular basis. The other way that specific empowerment of employees can be achieved is through the assignment of jobs to employees that are aimed at providing them with tasks that develop their skills. Human Resource Development This refers to the

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